Cancellation and Rescheduling Polcy
credit card number or an advance payment (check/cash) is required to hold and
confirm an appointment. Credit cards will not be charged unless you do not show
up, cancel or reschedule your appointment without the required two working days’
( i.e. Monday – Friday) notice.
Checks will not
be deposited until the day before your appointment.
Credit cards will not
be charged if the client cancels or reschedules two office (working) days before
the day of the appointment. For example, if the appointment is on Thursday, in
order not to be charged for an appointment, my office must be notified of the
change no later than Tuesday during office hours. No exceptions.
cancellations, missing appointments or rescheduling on the same day as the
appointment will be charged for the time scheduled for that day, because I will
be unable to utilize that time to schedule in another client upon such short
notice. No exceptions.
This is being
done to ensure that my appointment times are being best utilized. Many clients
are needing to wait 1-2 weeks to come in. If I am given enough advance notice,
then I am able to schedule my clients efficiently.
I thank you for
your understanding and look forward to serving you.
Stephen Gruber, MA, CH.